Forum Discussion
V60 ThinQ Dual Screen: Phone goes to mute while on speaker
My husband and I both have these phones now and it's happening with both of them. Scenario: My phone is sitting on my desk (not in my hand), on speaker and I am having a conversation. Entonces...
Hey all! So I I let our teams know we still had some examples with the new update, and it turns out they found two separate things causing the same muting experience. It looks like this one happens specifically when you get another call or a message. The last update fixed the one that was happening randomly, but they're working on another update for the calls/messages one.
Count this as another v60 with this problem. A fix needs to happen and the denials that this is not a known issue need to end. Called support, the said they would call back the next day and they didn't. Remorse returns is not acceptable for a phone purchased from Tmobile directly that can't handle a basic feature.
