Forum Discussion

shalomagape's avatar
shalomagape
Network Novice
Hace 2 años

Can't make calles with my galaxy z flip5

I just bought a Galaxy Z flip 5, finally activated my SIM card, and now I suddenly can't make calls.  I get a pop up that says: Your phone is not registered on a network so you can only make emergency calls.  Please help

  • Is it a physical sim or esim? If it's a physical sim I suggest powering down the phone and take the sim card out then restart.

    If that doesn't work reach out to tmobile support using messenger on one of tmobile's social media platforms like Facebook or X to see if they can help.

  • gramps28's avatar
    gramps28
    Router Royalty

    Is it a physical sim or esim? If it's a physical sim I suggest powering down the phone and take the sim card out then restart.

    If that doesn't work reach out to tmobile support using messenger on one of tmobile's social media platforms like Facebook or X to see if they can help.

  • csaiz's avatar
    csaiz
    Newbie Caller

    Good luck reaching out!!!!!!!!!!!!!!!!!!!!!!!

    Bought 2 Razrs+2023, both had issues! Spent probably a total of 3 hours on hold with the socalled "Customer Support". Got warrenty exchanges today at one of the corporate store, guess what, issues again. Now been on hold for 40 minutes. Good luck to you! T-Mobil really does not care