User Profile
dpcole72
Transmission Trainee
Joined 3 years ago
User Widgets
Contribuciones
Re: Autopay for final bill?
HeavenM wrote: dpcole72 wrote: Hi! I received my final bill and am told autopay will occur. Is that going to be the case? Thanks! Unless you specifically cancelled the autopay, it will process as normal for whatever final balance you have. Thanks for the info. I was wondering if that would be the case,but am glad the paperwork had shown it. I stopped by the T-Mobilestore to pay the balance due manually anyway,thenbrought up the issue out of curiosity. The mgr (he's a keeper at that store, great service) said the same thing, that it would autopay if I did nothing and also confirmed that after no further payments should occur in the future.44Visto0likes0ComentariosRe: Are Galaxy watches carrier-locked?
Thanks forthe info. I'll go by the call rep as my phone should be unlocked. The app I've tried to avoid, but looked it up just to check anyway and got confused as to why it would say "locked, call support". Per website info, my watch would qualify. El dispositivo debe haber estado activo en la red T-Mobile por al menos 40 días en la línea que solicita el desbloqueo. If thedevice was financed or leased through T-Mobile then all payments must be satisfied and the device must be paid in full.147Visto1like0ComentariosAre Galaxy watches carrier-locked?
Hi! I want to give my Samsung Galaxy Watch 5 to a friend on another network. When I logged in to my profile, TMobile says the watch is lockedand to call support to get it unlocked. I paid off the watch a month ago. I called T-Mobile's phone support;' phone supportstaff told methe watches are not locked. I think the support person was right, but I want to be sure.Using TMobile's imei checker, it says they cannot determine the status, probably because the watch is already connected. Is it true that watches are no longerlockedcarrier-locked after they are paid off? Why would the TMobile app still say it's locked? ¡Gracias!Solved6.1KViews0likes5ComentariosRe: T-Mobile Home Internet shows 4 bars but keeps dropping signal
rzolynas wrote: I think you have been using too much of their "unlimited data" and they want to weed you out. But they are sneaky about it, and want you to quit as opposed to cancelling you and not profitable customer. I have same issues. Thanks for the info and idea, but I don't think it's that, mostly because of the atypical nature of the dips. My friend with his phone uses another carrier and had the same problem in my area, so I don't think TMobile is weeding anyone at this time.33Visto0likes0ComentariosRe: T-Mobile Home Internet shows 4 bars but keeps dropping signal
I had not yet contacted TMO, wanting to rule out everything on my end's nodes first. The friend's phone is from another carrier so they're probably leasing the same towers. It's probable that some tower was worked on or an element is failing, but iI'd be surprised if nobody else had called in already. Still, one person calling over a minor blip isn't as minor if other people report the same issue. I should look up the number and call. Something's definitely off with a tower somewhere; I can't think of anything else at this point to try. ¡Gracias!18Visto0likes0ComentariosRe: T-Mobile Home Internet shows 4 bars but keeps dropping signal
It’s weird, since phone reception has been 4 or 5 bars and no dips downward.But as the problem is only recent and I’ve had no problems for a couple years prior to now, and there are no new buildings or new trees put up, I don’t think reception is a factor if I have 4 or 5 bars but horrible ping time, ping, jitter, and stuttering.40Visto0likes0ComentariosRe: T-Mobile Home Internet shows 4 bars but keeps dropping signal
A friend stopped by with his phone - his is from a different carrier. He had similar sluggishness problems as well, perhaps worse as Speedtest took several times to perform a successful test without bringing up about a Sockets error. From what I could see, that pretty much rules out a lot of, if not all of the problems on my end. His phone/service also ran slower (4G), so whatever's going on isn't exclusive to 5G…39Visto0likes0ComentariosRe: T-Mobile Home Internet shows 4 bars but keeps dropping signal
Great question! Both current location and the one on the other side of the house are right next to windows. Actually, if I loved the cylinder close to the window in the room where it's at right now, it would go down to 3 bars… When testing for the optimal position, the side of the house closest to the tower had no spots better than 3 bars, even directly in front of windows where the cats would be inclined dop what they want to do on the laptop if given a chance -- and that would be for them to curl up and take a nap around it due to the heat it generates. :-D23Visto0likes0Comentarios