Íconos

if possible mind posting a screen shot of what you are seeing on your end? make sure no personal info shows up. edit that out.

Hold down on the icon until options pop up.  Tap the trash can and it will be gone.  

im actually wondering if they are meaning a notification at the top showing the same icon or maybe the icon is up top while its in use?

I would like to know how to get rid of duplicate icons also.

then same request to you.

Hello all. We really want to make sure you are able to get the answers you are looking for. If you figured out how to do this, then sharing those steps would be extremely useful for everyone. If you still need help, screenshots speak a thousand words and can help us understand the issue and provide the right guidance. 

¡Gracias!