Forum Discussion
issues with my Google pixel 6 Pro preorder?
Thanks in advance for taking the time to read this long post and to give me some help and advice. So I preordered a Google Pixel 6 Pro from T-Mobile's website, but I seem to be having a lot of is...
Dr0xium wrote:If you signed the documents, try putting your order number, if you have it into the customer care order check:
Consulta y haz un seguimiento del estado de tu pedido | T-Mobile
Unfortunately I'm unable to do this because I didn't purchase the phone from customer care. Which even customer care on the phone or chat is unable to give me any numbers because again I didn't purchase it from customer care directly. When I'm on the phone with customer care, they told me last night (10-25) that shipment leaving date switched from the 27th to the 28th. Then this morning they said that they see the order in the system, but that they don't see any shipping date or any detailed information other than the order number that I've seen before in the app and once I logged in on the website until it disappeared (which blank information, or reverting from having information to blank information is never a good thing).
