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SteelersPitt's avatar
SteelersPitt
Newbie Caller
Hace 5 meses

MMS Group MMS Corruption: members dropped in replies, Phone numbers changed, New Groups started

Two phones on our TMobile plans experiencing this issue.

Group MMS threads keep getting corrupted. When receiving messages, all group members are present, but replying in that group message, messages is randomly leaving out people, and a NEW message thread is created, with one or more recipients removed. This happens on both the sender's phone and the recipient's phone.

Sometimes replying to the new corrupted thread is not possible, even though messages come in to that corrupted thread. You have to hunt for the right message thread to reply to.

Sometimes Phone numbers are getting corrupted, and digits in the numbers are off. We get a message from a contact, and their number is wrong. We cannot reply to that number, we have to go to the thread with their CORRECT number and reply to that.

This is totally frustrating for everyone, as you can imagine.

Tried uninstalling Messages, deleting most messages, rebooting, reinstalling messages, etc. The problem disappears then comes back.

Samsung phones, with latest updates.

  • syaoran's avatar
    syaoran
    Transmission Titan

    If you mean Samsung Messages.  That messaging app has been discontinued in North America.  Samsung wants their device users to use Google Messages.  

  • syaoran wrote:

    If you mean Samsung Messages.  That messaging app has been discontinued in North America.  Samsung wants their device users to use Google Messages.  

    No, Google Messages.  

  • syaoran's avatar
    syaoran
    Transmission Titan
    SteelersPitt wrote:
    syaoran wrote:

    If you mean Samsung Messages.  That messaging app has been discontinued in North America.  Samsung wants their device users to use Google Messages.  

    No, Google Messages.  

    I use Google Messages on my s23 Ultra and I haven't experienced these issues with it.  I have group chats that are replied in multiple times a day by a handful of users.  

  • I have a S23U as well, and have no issues, neither does the iPhone on my account, but several others on my account are experiencing issues.