Forum Discussion
No Android 12 Update for S21 Ultra
Purchased S21 ultra from Best Buy as device upgrade for Tmobile line about 5 days ago. Device itself is Tmobile (verified by tmobile and their Samsung support). Problem is that it doesn't seem to be ...
VsP wrote:@Sunilp4747 On XDA thread, people are saying Samsung is the one that paused the Android 12 updates on devices due to quality issues. I'm not sure if I completely belive that because T-mobile is the final distributor of the Software before it reaches the consumer. T-mobile customer support is clueless. They tried to bring in Samsung support on call and even these "tech experts" from Samsung seem to be in the same confused boat as T-mobile employees. I honestly don't expect anybody to be able to help out at this point. Either wait it out or return/replace at the store where you bought the phone at.
https://forum.xda-developers.com/t/no-android-12-update-for-s21-ultra.4378179/
Actually, XDA is correct. It's Samsung. Why so many of you still believe that the carrier plays a roll in not only creating updates, but also pushing them, really goes to show how much education the consumer needs with how this whole process of updates work.
