Forum Discussion
Not receiving texts from Verizon carriers!
Hello Everyone, I'm looking for some sort of help if anyone has encountered the issue that I am having. I recently tried to make a switch over to Verizon from T-mobile and had begun the process onli...
I am going through the same issue for nearly THREE (3) months! No resolution in sight. Problem started coincidentally when there was an unauthorized port request for my number to Verizon. So I can receive pictures msgs but not regular SMS texts. Have spoken extensively with multiple people on the T-Mobile to help me as a customer. T-Mobile blamed Verizon….Verizon blamed T-Mobile. I tried speaking to Verizon on separate occasions to address this issue. I actually escalated my problem to the T-Mobile executive level team but they don't seem to interested in trying to fix my problem. Meanwhile, I'm stuck in the middle with the problem. I was finally able to confirm with Verizon that my number is no longer in their system and texts being sent to my number are being delivered properly (no error messages). Yet, I am still not receiving anything. AND I have done everything from a troubleshooting perspective - reset network settings, restart my phone, changed from physical SIM card to eSIM, cleared the cache, got new S23 Ultra, used a different messages app…..but no solution yet.
