Forum Discussion
Not receiving texts from Verizon carriers!
Tercon wrote:username191 wrote:I'm having this exact same issue. Started last Sunday at random. It is only my line on my account. SMS works fine with TMobile, AT&T and when sending to Verizon. SMS sent to me from any Verizon device will not deliver to my phone. I do have a trouble ticket in the works, I am praying it gets fixed.
I have been having this problem for several months. Ever since I started to port to Verizon and then without my permission they activated the lines and I decided not to Port over. Every day another person is unable to reply to my text but they can send a picture. It's insane, it's getting old. This is affecting my job as one of the people that cannot text me is my boss. This is affecting my business as customers cannot text me back but pictures will come through. How insane is that. I have spoken to T-Mobile and they say it's Verizon. I just got off the phone with Verizon and they say it's not them. So I'm done I'm going to file a complaint with the appropriate government agencies. I'm also thinking of consulting my attorney and possibly starting a class action lawsuit. Is anyone interested in joining?
Add me to the list. I started with Verizon, ported to T-Mobile and everything worked for 2 weeks. For the last 2 months I have not been able to receive text messages from a Verizon based network. They receive my text and respond with no issues on their side, but checking my line usage on my account the texts never enter the T-Mobile network for me. I have spent 10+ hours on the phone with T-Mobile where they tell me they aren't seeing any problems. I have submitted FCC complaints against both T-Mobile and Verizon. Verizon refuses to work with me as I no longer have an account with them. I refuse to change the number I have had for 25 years. This is obviously a common problem and T-Mobile refuses to actually work with Verizon to solve it for us.
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