Forum Discussion
Not receiving texts from Verizon carriers!
username191 wrote:Dnnhernandez wrote:I finally got my issue resolved. I had to go into the Settings, Apps, then go to your Messages App. Click on Storage, then hit Clear Catche. It worked for me. Maybe this will help you too. Save u alot of aggravation.
I appreciate the reply. Do you use iOS or Android? I've tried to reset everything short of the phone itself and SMS from VZW folks are still not coming in. I wish my issue were resolved as simple as yours was. If it goes on much longer I may reset the entire phone even though I've tried different phones.
Wanted to give an update. My issue was corrected many months ago, but my number originally originated from VZW. For some reason my number got "caught up" in VZW's system and someone there had to fix it. I spoke to a senior T-Mobile tech who was extremely helpful. Took some work on my end but ever since it has been smooth sailing.
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