Forum Discussion
One way audio on Android 11
I have a Pixel 4a 5G (bought through TMobile) with wifi calling enabled (prefer wifi). Sometimes, I cannot hear audio from incoming callers, but they can hear me. If I disable wifi (forcing the call to cellular) the audio problem is fixed and I can communicate. Once audio is working on a call, I can re-enable wifi and audio continues working.
Multiple people are having this problem, both with Android 11 and now with Android 12. See this bug:
https://issuetracker.google.com/issues/183979330
Most of the reports are from people with T-Mobile service.
This happens sometimes on non-Pixel phones, too.
I have an S20FE that exhibits this on wifi - also dropped calls - but is fine on cell network making the same call from the same place.
Sometimes it takes a wifi off/on to force the connection to be re-established “cleanly” and every once in a while a reset of the phone is what gets back to good.
Out of curiosity - is there anything you have observed about this behavior:
- What percentage of the time do you experience this?
- Is it always after the phone has been on a certain amount of time?
- Does turning wifi off then on again get you back to a normal call via wifi?
- Does a restart clear it (return you to consistently acceptable wifi calling)?
If I am on a call with one way audio, turning off wifi during the call fixes the audio. Once audio is working, I can turn wifi back on and the call continues properly. Restarting the phone has seemed to fix the issue, at least temporarily.
My phone just upgraded to Android 12, and I have not yet experienced the issue since the upgrade. Knock on wood.
One week with Android 12, and I have not had the one way audio issue. If it is not fixed, it is at least occurring less often now.
So, after three weeks of Android 12 happiness (for this issue), I got hit. In this case, the WiFi was at an airport and I had bluetooth earbuds in use. As usual, the caller could hear me, but I could not hear them. With A11, I used to hit the problem almost daily, so it seems improved if not actually fixed.
So, something has changed and now I am back to one way audio quite often again. Same symptoms: start a call on wifi and can't hear other side, switch off wifi and then can hear.
I have the same issue on my OnePlus 7Pro. One way audio ONLY when using T-mobile wifi calling. I can switch to using my Google voice app and/or Teams phone and I get great 2 way audio. Mid call I can turn wifi off and 2 way audio works.
Anyone have a solution yet?++
I have exactly this issue. Pixel 5a, Android 12.We need to rename this to one-way audio in Android 13. My Pixel 4a 5G upgraded 8/15 and the problem is still present.
