Forum Discussion
One way audio problems
I've been having intermittent 1-way audio problems for the last several months. (I can't hear the other person but they can hear me.) I am *not* using WIFI calling. There were times when it ...
Oh boy. That's no good. Since you've already filed the ticket, we'd need to look at the what our engineers found in order to get you pointed in the right direction. Speaking with Tech Support or our T-Force team would be the best bet on finding the ticket, and getting more info about this issue. I suggest giving T-Force a crack at this so you don't have to call. If you have a Twitter or FB account, you can use the links below to shoot them a message and have them give you the rundown on the ticket's status.
I have started experiencing the same / similar problem.. Incoming OR outgoing calls. I can hear it connect "the tone" and see the timer clicking up but can't hear them at all. The first time I wrote it off to being a bluetooth oddity, but the last ½ dozen times it's happened I was NOT on Bluetooth. In fact, today when it happened I turned BT OFF. no luck. the ONLY thing that fixes it is a power-cycle.
I’ve got a Note20 5g for reference… and it happens all over town so IDT it’s a tower issue.
