Forum Discussion
One way audio problems
I've been having intermittent 1-way audio problems for the last several months. (I can't hear the other person but they can hear me.) I am *not* using WIFI calling. There were times when it ...
Oh boy. That's no good. Since you've already filed the ticket, we'd need to look at the what our engineers found in order to get you pointed in the right direction. Speaking with Tech Support or our T-Force team would be the best bet on finding the ticket, and getting more info about this issue. I suggest giving T-Force a crack at this so you don't have to call. If you have a Twitter or FB account, you can use the links below to shoot them a message and have them give you the rundown on the ticket's status.
I'm also having the same problem with my Samsung S20 FE 5G. I purchased my device the end of November 2020 and a month into having it the problem started & still hasn't been fixed. Anytime I receive a phone call (not Wi-Fi calling) the person on the other end can't hear me but I can hear them just fine. This happens every call (Incoming & Outgoing) at all times of the day.
