Forum Discussion
OnePlus 8 IN2017 Android 13 Update
When Android 13 and Oxygen 13 is coming in OnePlus 8 IN2017 model.
As in buying it second hand it was not purchased from Tmobile or an authorized reseller but from a site like eBay or Amazon? This could be the hang up since she wasn't the original owner of the phone. Has she tried showing the receipt of the phone purchase to Tmobile?
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
