phone won't ring calls go straight to voice mail

Hey there, are you referring to wanting more rings before VM picks up?  You may wish to try using a short code: Where you see "seconds" enter in the number of seconds you wish to delay the VM picking up the call (in intervals of 5, up to 30 seconds).

**61*18056377243**segundos#

For example, if you want a 30 second delay, you would enter:

**61*18056377243**

Give that a try and let us know if it works for you