Forum Discussion
Pixel 3a call audio drops
I have a Google Pixel 3a that I bought from T-Mobile as soon as it came out. Recently I have experienced audio drops where the caller on the other line can't hear me and it now happens to 100% of the calls that last more than 10 minutes. These are not full call drops, Just a malfunction in the audio somehow. I looked into Google forums and found out that many other users on T-Mobile who have the Pixel 3A are experiencing the same problem. Has anyone else here in the T-Mobile community experience this? I tried calling customer support but now they have covid 19 hours and are closed. Any thoughts or help from the community would be appreciated or even anyone in T-Mobile for that matter.
Can you give our Solucionar problemas de audio en las llamadas | Asistencia de T-Mobile page a shot? It's got some helpful steps for issues like this.
Can you give our Solucionar problemas de audio en las llamadas | Asistencia de T-Mobile page a shot? It's got some helpful steps for issues like this.
This is also happening on the One Plus 7T Pro 5G. I've been experiencing a bunch of call drops.
Also, after the Android 10 Build number: 10.0.34.HD61CB released on April 24, 2020.... any incoming calls I can not hear the caller. VERY ANNOYING.
Hey!
Have you checked the post above to see if that helps? Please let us know.
Hi there buddy, we can try to further isolate the problem by running the phone solely on 4G. You can change this by going to your settings Google Pixel 3a - Red Mode Settings. From a Home screen, swipe up to display all apps. > Mobile Red. Presiona Tipo de red preferida.
Now doing this will help you identify if you have a reception issue. You just need to make sure that you already performed all the basic troubleshooting stuff like Reset Network Setting and Software Version should be updated. Perform this and I will follow through this if it doesn't work.
