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joe43wv's avatar
joe43wv
Newbie Caller
Hace 3 años

Pixel 6 No Connection

I have a factory unlocked Pixel 6 that I've setup on my t-mobile account three weeks ago. Since then it has been nothing but a nightmare as far as cellular coverage goes. Anytime I'm away from Wi-Fi and trying to connect to the cell towers it's a gamble (mostly a losing gamble) on if my phone will connect or not. I know it's not a coverage issue as my wife's iPhone will be right next to it and she has full coverage. I know it isn't a sim card issue as I am using an eSim. I've tried resetting the network settings a couple of times but that hasn't resolved the issue either. A little research has found that apparently this has been a common issue among the Pixel 6 community and T-Mobile. Has anyone found any other fixes that can bring stability to my phone's connection?

  • I have tried cycling multiple settings on and off and think I have found a solution. I turned Adaptive Connectivity off and the last 5 times I disconnected from my wifi my service has been up and ready 

  • iamnotbot's avatar
    iamnotbot
    Network Novice

    I had this same issue, I turned off roaming and it seems to help atm.

  • I have tried cycling multiple settings on and off and think I have found a solution. I turned Adaptive Connectivity off and the last 5 times I disconnected from my wifi my service has been up and ready 

  • pbeetem's avatar
    pbeetem
    Newbie Caller

    I am having the same problem: calls do not come through. I must restart it, it works for a couple of hours then stops again. The sim has been replaced.  I am on my 3rd replacement phone- all pixel 6 pro. They have made me turn it in three times before they will consider a switch to a different phone. 

    This all started around August. I got the phone in January. It makes no sense, but I am glad to know I am not crazy; that this is a known problem. 

    I have two iphones on the same plan in the same area that have not had this issue. 

  • I am having the same issues with dropped service. I have the unlimited data plan and I am in a great spot in Chicago for service. 

    I am having to use my Wi-Fi in my house to write this. I never do. I am not trying to get another phone. I just paid the Google pixel 6 off. 

    This is crazy. I am unhappy that other customers are going or have gone through the same thing.