Forum Discussion
Random T-Mobile Diagnostics message of "test"
Random T-Mobile Diagnostics message of "test." Why would I receive this message and should I be concerned?
- kpsettoonNetwork Novice
I have an android and received the same message. Before this happened, I get the alert "T-Mobile diagnostics keeps stopping" about every 30 seconds and it hasn't stopped appearing. Anybody else getting this message also?
- doeeyes67Newbie Caller
I actually posted screen shots and posted on Twitter asking the same question. Never received any reply at all from TMobile or TMobile Help. Still have yet to receive the canned reply y'all posted earlier.
- garciajmNewbie Caller
I received two messages like the previous person did.....I could not delete…
What are you people doing????? Please answer our questions WHY??????
- TBoom8669Newbie Caller
Something I find interesting is that I have the the Tmobile Diagnostic disabled. So even if this was a test, it should not have been able to bypass and post. Can you tell me what the heck this thing is really doing in the background if I hadn't given it permission via that app to do so in the first place. Getting really tired of apps saying they are doing one thing, like when you say NO do not listen, do not activate my camera and so on, and they still keep doing it anyway...
- usa_vicNewbie Caller
It looks like there is more to this so called accidental "test". I did notice that when it happened my microphone indicator showed that my phone's microphone was turned on even though I didn't use any app that would require it. I had to restart my phone to get rid of the indicator, but I'm pretty sure whatever software triggered it now has full access to my device and can spy on us. Anything TMO can respond to the breach of our privacy?
- usa_vicNewbie Caller
tmo_stan wrote:
On March 7th, some Android users reported receiving a "test" message from T-Mobile Diagnostics. This message was delivered by accident and will not affect the device. We apologize for any inconvenience and, if you haven't already, feel free to dismiss the message.
It looks like there is more to this so called accidental "test". I did notice that when it happened my microphone indicator showed that my phone's microphone was turned on even though I didn't use any app that would require it. I had to restart my phone to get rid of the indicator, but I'm pretty sure whatever software triggered it now has full access to my device and can spy on us. Anything TMO can respond to the breach of our privacy?
- MobiNewbie Caller
asap wrote:
I had 2 messages. one was the test and i forgot the other one. but when i clicked the other one, it opened secure folder😳
Same. If these are pulled from Android's only - I'm trying to see the diagnostic value of it since the sample size is considerably smaller and most people are Apple products. I'm considering opting out of all of it but would love to know more from Tmobile first.
I love Android but it’s things like this that give me pause and wonder if I just switch to the outrageously expensive and basic iPhone because at least they actually protect customer information.
- tomwilBandwidth Buff
Julius36 wrote:
Interestingly I got it on my Note but my husband didn't get it on his Apple and we're on the same account.
Apple has better security features than Android, and less prone to hackers and inattentive employees.
- Julius36Network Novice
Interestingly I got it on my Note but my husband didn't get it on his Apple and we're on the same account.
- tmo_stanTransmission Trainee
On March 7th, some Android users reported receiving a "test" message from T-Mobile Diagnostics. This message was delivered by accident and will not affect the device. We apologize for any inconvenience and, if you haven't already, feel free to dismiss the message.
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