Android 12 SUCKS!!!!!!!!

Larysa3,

I am experiencing all of the same things as you. Add to that T-Mobile service (coming from Sprint merge) and crappy customer service this is by far the worst mobile service provider experience I have ever had. T-Mobile doesn't even offer any kind of compensation to try and ease the pain a bit. The communication between Sprint and T-Mobile during the merge has been the most unprofessional thing I have ever witnessed in mobile provider services. I have been a Sprint customer for over 20 years before the merge and never had any of the issues I'm having with T-Mobile. Customer service always says they note your account when you speak with them but when you call back at a later date guess what the account is not noted with your previous conversation talking points or concerns which mean you have to go through the whole spill again. Super frustrating. I could go on but I won't. #ShouldveWentWithVerizonInstead #ThanksForNothingT-Mobile