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DeshaunDG wrote:I already closed that account I'm just checking on my refund sir
Waiting on a refund can be suspenseful and stressful until the money shows up in your account. The timeframe on refunds can vary based on the situation. The person that you spoke to over the phone should have provided you the timing based on your situation, but I can provide the normal expectations. Closed accounts automatically refund any credit balance 30 days after the date of cancellation. The refund usually takes about 10 days to receive through the mail. This could be delayed if there is any activity on the account after the cancellation like an additional payment or other charges hitting the account.
DeshaunDG wrote:I just got off the phone with customer service they told me my refund is in process my name deshaun Gary email my old phone number is my 6 digit pin is can u look it up for me?
In this post you said that the person told you the refund is "in process". Did you cancel your account less than 30 days ago? Did that person tell you if you were getting a prepaid MasterCard in the mail or a refund to your original payment method?
We do not have access to any accounts here on the Community, so I cannot see these details. Please do not post your account number and especially not your pin on public forums. Even on closed accounts, that is a huge risk.
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