Forum Discussion

Curiogeo6's avatar
Curiogeo6
Newbie Caller
Hace 3 años

Revvl 6 Pro Gmail attachments

Hello, I've been searching for a solution for unable to download attachments in the Gmail app on this device. I recently got the new phone about 2 weeks ago. I've done the "fixes" seen in the Google forums for Gmail attachment issues, but it will not fix it. 

I have also uninstalled the update for Gmail, then reinstalled it. Mimicked settings for Gmail just like my old phone (a Motorola) and it still will not download attachments. Yet, when I added my Gmail account to the Microsoft Outlook app, I am able to download attachments from my Gmail account.

 

Anyone else have this issue? I'm at a loss for what else to do.

  • I am using the Gmail app. The problem isn't that you can't add attachments, it's that you can't open them (in incoming emails from others). 

  • so if you download the Gmail app itself and use that are you able to add attachments again? if yes then the issue is between Outlook and Gmail with compatibility. best bet for this would be to contact the Outlook devs to see what is going on and if there is a fix or work around fix for it.

  • Andrew32's avatar
    Andrew32
    Network Novice

    Same problem here got the phone a few weeks ago. 

  • I have the identical problem with my new Revvl 6 5G. Has anyone found a solution? 

  • once the update has been deleted are you able to attach anything or does it force you to update yet again before you can use the app for anything?