Forum Discussion
gmail to phone.#tmomail.net is not working
emails from GMAIL to the SMS gateway, <phone.#>.@tmomail.net are NOT received as texts.
emails from OUTLOOK to the SMS gateway, <phone.#>.@tmomail.net ARE received as texts.
google has a gmail application "email to text" whereby one can gmail <phone.#>@sendemailtotext.com and receive text. That is, google has their own email-SMS gateway. When using this app, I DO receive the email as a text.
It appears that google is restricting emails to the tmobile email-SMS gateway, @tmomail.net, to force customers to use googles app "email to text". Did I mention that google charges for the service?
Is there anyone who can shed any light on this? Is there anyone who can email <phone.#>.@tmomail.net and receive a text?
Gracias
frito
edwardp wrote:
The vast majority of messages, are a miss.
As of yesterday (14 September 2023), such messages were not being delivered to the phones (multiple) and the senders (not specifically via Gmail) are not receiving a bounce/reject message, so it appears the messages are winding up in a black hole somewhere.
@HeavenM I understand spam filters are necessary, but when legitimate messages aren’t getting through, this is a problem.
This is beyond ridiculous now.
Not being able to get a message through can be extremely frustrating. The spam filters should not be blocking everything. Are you sending these messages from your personal email address or from an automated email service? Does the email that you are sending from include words like admin, info, alert, test, contactus, or sales? (This is not a complete list of words in the email address that are filtered but gives you an idea.) The tmomail.net message route is not designed for ANY business messages, so if you are sending a message for a business purpose, you should either send from your business email to another email address or use a message aggregation service to send those. If you are sending a personal message (like "hey I left my phone at home. Can you make sure to feed the dogs?"), then those messages should not be blocked and we can dig deeper into what happened there (Unless that message is sent from a work email that is something like alert@company.com, because those are filtered out).
I know this is extra frustrating because this email to text service has allowed these types of messages for a long time. T-Mobile is making large strides against spammers and scammers and that means cracking down on the avenues that we know those bad apples are using to take advantage of our customers. T-Mobile is leading the pack when it comes to these changes, but we are not the only ones. The other carriers are also making their filters stronger. That is why it is important to start finding the right way to send those business messages, so you don't have to worry about being flagged as spam.
They still have not fixed this. G-mail is blocked. Cant get anything out. Failures at the core. I cant include a sms from GMAIL.
T-Mobile fix this. No one is reporting spam in SMS being from email accounts. Is way to easy to tell an sms came from email
FIX THIS - Today please Today please.
I having the very same problem…..Don’t know where to get helps???
emails from GMAIL to the SMS gateway, <phone.#>.@tmomail.net are NOT received as text
I'm having the same issue for ever, I will check with my new cell service before changing if they allow email to text. This service has never worked for me.
The vast majority of messages, are a miss.
As of yesterday (14 September 2023), such messages were not being delivered to the phones (multiple) and the senders (not specifically via Gmail) are not receiving a bounce/reject message, so it appears the messages are winding up in a black hole somewhere.
@HeavenM I understand spam filters are necessary, but when legitimate messages aren’t getting through, this is a problem.
This is beyond ridiculous now.
Why should I have to use a 3rd party app to do something that should be supported in the first place? Tmobile should step up to the plate and fix this. End of story, end of debate, end of conversation.
Oops, Maybe I was too quick to allege that google was nefariously dropping email/gmails to phone.#tmomail.com.
24 hours ago, I sent email/gmail to phone.#@tmomail.com. I just received a deliver status notification stating:
There was a temporary problem delivering your message to nnnnnnnnnn@tmomail.net. Gmail will retry for 47 more hours. You'll be notified if the delivery fails permanently.
Y:
Remote-MTA: dns; tmo-west.mx.a.cloudfilter.net. (44.225.109.57, the server for the domain tmomail.net.)
Diagnostic-Code: smtp; 421 4.1.0 my.email.address@gmail.com sender rejected AUP#CDRBL
I think T-mobile is using a third party named Cloudfilter to block spam texts and I am getting rejected.
Any thoughts? What does AUP#CDRBL mean?
frito
Perhaps T-mobile could make a list of email addresses that are always allowed to send to each phone number. For example, it has an email address associated with each T-mobile account.
T-mobile could also allow each customer to add addresses to that list.
Using technology like SPF and DKIM it could verify that an email’s envelope sender domain matches the actual network mail exchanger from which it was sent.
Just an idea. As a long-time customer, I appreciate the tmomail.net service, when it works.
Has this issue resolved for anyone? Not for me as of 2/25/2023.
Update… So, I logged into my Yahoo email, and I sent an email to my_number@tmomail.net, and I DID receive the text. However, when I use my app (a C# app) to sent a SMTP message to my_number@tmomail.net, the SMS message never arrived. I logged into my Outlook.com and use an email address specifically for this purpose, it did not work. Using the outlook login in my app doesn't work either. It thinks it's spam. It did work 8 months ago. So, I gave up. I decided to use Twilio. It costs $2.15/month for a toll-free phone number and $0.0109 (1.09 penny) per text. Heck! for $1.00 I can send 91 sms text messages.
I can send email from gmail.com or outlook via gmail.com to my phone #@tmomail.net. But I don't get the verification either. I would like to be able to forward certain messages to my phone, but until the verification works, I guess not.
@tomobile, please look into the issue where the gmail verification messages are not going to sms.
