Forum Discussion
Email to SMS via @tmomail.net Not Working
As of Sept 11 my alarm systems stopped sending me notifications via email to sms utilizing NUMBER@tmomail.net. After some troubleshooting we have concluded that the email system is failing:
Could not deliver message to the following recipient(s):
Failed Recipient: NUMBER@tmomail.net
Reason: Remote host said: 452 4.1.0 server temporarily unavailable AUP#MXRT
Is anyone else experiencing this issue? Any idea how to fix it? How to escalate it? We will be missing security/fire/medical alerts!
Según this answer, use of certain words in the message can trigger SPAM-filtering (which this looks like).
In that answer, @HeavenM , Community Manager, says:
… Are you sending these messages from your personal email address or from an automated email service? Does the email that you are sending from include words like admin, info, alert, test, contactus, or sales? (This is not a complete list of words in the email address that are filtered but gives you an idea.) The tmomail.net message route is not designed for ANY business messages …
Asimismo, esta página defines "Consumer" vs "Non-Consumer" messages. It seems backwards, but "Consumer" messages are the ones people send to themselves or their friends, like right from your phone. "Non-Consumer" messages are the ones businesses send, such as when you get an authentication code from your bank or a reminder from your scouting organization, etc - anything that's sending for a business or organizational purpose. "Non-Consumer" messages have to be set up with TMO or a messaging service.
Beyond that, regular tmomail.net messages are supposed to work as long as they don’t meet the SPAM criteria.
Same thing here when trying to send email messages to my phone number via Home Assistant and for around the same amount of time too. I'd been thinking it was a Gmail issue all this time as I keep getting delayed/failure notifications from Gmail including this line at the bottom.
The response from the remote server was:
452 4.1.0 <mygmailaddress@gmail.com> server temporarily unavailable AUP#MXRT
I have since found an incredibly cheap, reliable, and easy to use alternative for use by my home security system. When it detected an intrusion it would send an email to <myphone#>@tmomail.net.
I now use the pushover app ($5 lifetime license, over ¾ million users). I now send email to <myphones_pushoverid>@pomail.net, which results in a notification (not SMS) to my phone. It sends both text and images.
This thread shows how it can be done. They show a complex, full-featured way, but the simple method above works just fine.
I have also noticed that messages inbound to my t-mobile e-mail address do not arrive as SMS messages as of the last week or so. There was a moment where it worked for a few hours 3ish days ago, but it again doesn't work.
As usual, it works for me. Almost instantaneous.
Not working this morning
server temporarily unavailable AUP#MXRT
Same here.. any luck anyone?
Yup.. I’m using Universal Devices.. I have been giving it time thinking it would have been resolved by now but doesn’t seem promising.
Might be time to go with Xfinity and get the discounts. T-Mobile don't seem to give a on this issue.
Same thing started happening to me a few days ago.
I’m in the Nashville area if that means anything.
My cable is AT&T and they are always offering me “plans” if I add cellphone.
But I hate AT&T more then I hate T-M
It was working for a while now it isn't. I get what is shown below.
Maybe it is time to create a database where users can add a line every time a message doesn’t get through.
Anybody have an idea how to do this quickly?
If it needs a URL I’ll by one.
Reporting-MTA: dns; googlemail.comReceived-From-MTA: dns; redacted@gmail.comArrival-Date: Thu, 26 Oct 2023 19:41:28 -0700 (PDT)X-Original-Message-ID: <653b2358.0d0a0220.59145.0ef9@mx.google.com>Final-Recipient: rfc822; redacted@tmomail.netAction: failedStatus: 4.1.0Remote-MTA: dns; tmo-west.mx.a.cloudfilter.net. (35.85.199.61, the server for the domain tmomail.net.)Diagnostic-Code: smtp; 452 4.1.0 <redacted@gmail.com> server temporarily unavailable AUP#MXRTLast-Attempt-Date: Sun, 29 Oct 2023 20:57:20 -0700 (PDT)
