Forum Discussion
Email to SMS via @tmomail.net Not Working
As of Sept 11 my alarm systems stopped sending me notifications via email to sms utilizing NUMBER@tmomail.net. After some troubleshooting we have concluded that the email system is failing: Could...
Según this answer, use of certain words in the message can trigger SPAM-filtering (which this looks like).
In that answer, @HeavenM , Community Manager, says:
… Are you sending these messages from your personal email address or from an automated email service? Does the email that you are sending from include words like admin, info, alert, test, contactus, or sales? (This is not a complete list of words in the email address that are filtered but gives you an idea.) The tmomail.net message route is not designed for ANY business messages …
Asimismo, esta página defines "Consumer" vs "Non-Consumer" messages. It seems backwards, but "Consumer" messages are the ones people send to themselves or their friends, like right from your phone. "Non-Consumer" messages are the ones businesses send, such as when you get an authentication code from your bank or a reminder from your scouting organization, etc - anything that's sending for a business or organizational purpose. "Non-Consumer" messages have to be set up with TMO or a messaging service.
Beyond that, regular tmomail.net messages are supposed to work as long as they don’t meet the SPAM criteria.
My home security system sends my T Mobile phone text messages, via its gmail account to <MyPhoneNbr>@tmomail.net, to warn of intrusions. The security system's SMTP configuration is below
This has failed since Sept 14, 2023 (error 550 5.1.1), around Oct 2nd the error changed to 452 4.1.0.
I have logged into the "From email:" gmail account and manually sent a simple test message (Subject: "Test"; Body "Test", no attachments), to <MyPhoneNbr>@tmomail.net and its delivery failed as well. So SPAM does not appear to be the issue.
Another thread said that the tmomail.net system was archaic and to find another way to contact people. However, the only published way to send text messages is via tmomail.net.
Hopefully someone from T Mobile will resolve this, as many health related services rely upon text messages to contact their clients.
