User Profile
KatlynMcAvoy
Newbie Caller
Joined 3 years ago
User Widgets
Contribuciones
My T-Mobile data isn’t working
I have an iPhone 12 pro max (it's on the latest IOS version)that can make and receive calls and texts, but the cellular data won't work at all for things like Safari, social media, or any other app that requires a connection. It's been this way for two days now, and I have done everything I can possibly think of to try and fix it. I've turned airplane mode and cellular data on and off (and given them time to disconnect and reconnect the cellular data), I've restarted my phone multiple times (and given it time to reconnect to everything), reset the network settings, taken the SIM card out and then put it back in, and also left it alone last night to see if it would fix itself, but it still won't work. I consistently have two bars of service, and had two bars of service regularly before it started doing this, as well,and it also says T-Mobile LTE in the top right hand corner like it normally does. If you don't try to get on anything that requires data, the phone seems perfectly normal, but it started doing this out of nowhere. I'm on the same plan as my siblings and parents, and their phones are all working perfectly fine (and they are not connected to Wi-Fi). I am currently connected to our Wi-Fi, which is the reason I can type this out, but our Wi-Fi is not nearly as fast as my cellular data normally is, and it constantly kicks me off of things, which is why I'd like to get this fixed as soon as possible. I was just wondering if anyone had any suggestions other than a factory reset or going to a T-Mobile location in order to have it looked at. ¡Gracias!Solved24KViews2likes16Comentarios