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S21-123456's avatar
S21-123456
Newbie Caller
Hace 4 años

S21 - After Android 12 update, can't get rid of T-Mobile notifications

I have T-Mobile notifications about apps that were updated/installed after the Android 12 install, and the notifications won't go away. Can't swipe them away right or left, and there's no other way to get rid of them.

  • Did you reboot your device to see if that gets rid of them? 

  • teemo's avatar
    teemo
    Transmission Trainee

    Is there anyone from T-Mobile on this forum? How do you let them know? I have also reviewed the app and provided feedback on Google Play but the issue persists.

  • teemo wrote:

    Is there anyone from T-Mobile on this forum? How do you let them know? I have also reviewed the app and provided feedback on Google Play but the issue persists.

    peer to peer assistance with a handful of admins/moderators to keep the site in order only. you’ll need to call in (tier 1 support) or one of their social media platforms like Facebook or Twitter (tier 2 support).

     

    the last two are the preferred method. send them a DM..dont post on their main page.

  • U19600722's avatar
    U19600722
    Network Novice

    Did you try turning off the Notification Settings?   What I did was go into notification settings, turned off the T-Mobile app notification, then closed.   Then, swiped the displayed message, and now no more messages show up.