Forum Discussion
Samsung Phones not ringing
My son and I are both having issues with our Samsung Phones receiving calls. A Note 8 and a Note 10+. Either they are not ringing at all and going right to voicemail or they ring, but unless you'r...
Here is what seems to have finally worked for me. I did the network reset, then I switched off of 5g down to 3g, and then I went into ringtones and picked a tmobile ringtone, rather than one I had downloaded. My phone finally rings for the 1st time in a month!
For my son with his Note 8, he put in a new SIM card, and that did the trick for him. So from your help and what I've researched there is no 1 answer to this issue.
then its pointing back at the phones still. if it improved once you left the area then that would point at network...or if it started working fine once you were on wifi calling. either of you perform a network reset? keep in mind that if you have NOT done this before you’ll have to sign back into things like wifi and such..but it’ll clear any saved up data the phone stores like network info etc and then forces it to search out completely new connections.
might start with a simple power down for maybe 3-5 minutes then turn it back on and then retest.
