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timpatfrancg's avatar
timpatfrancg
Newbie Caller
Hace 12 meses

since the last update i cannot group text and get "failed to download Multi-media"

I have a Galaxy S21 Ultra and since the last update I cannot group text or receive messages that are considered Multimedia.  I get the "failed to download from Multi media message"  how do I fix this?

  • you fix it by fixing your data issues you mentioned in the other thread you created. theyre both linked issues. MMS is sent/recieved using data..no data or very bad data signals=slow or failed MMS texts (which would be group texts/pic texts/extremely long winded texts.

  • how do i fix that?  just saying they are connected does not tell me how you fix it….

  • contact TMO or swing into a store to see if they can figure it out. if its due to a Samsung update/security patch going wonky then it’ll be up to Samsung to fix it.