Forum Discussion

Mebis's avatar
Mebis
Network Novice
Hace 8 meses

Backup/download photos from SyncUp watch

Does anyone know how to backup or download pictures off of a T-Mobile SyncUP KIDS Watch?

 

My son has taken a large number of pictures on his watch and I'm trying to see if there is any way to get them off in bulk. 

 

  • There is not a way to download media from the watch in bulk. It will need to be sent as a picture or media message to an approved contact. 

  • HAguirre's avatar
    HAguirre
    Empleado de T-Mobile

    There is not a way to download media from the watch in bulk. It will need to be sent as a picture or media message to an approved contact. 

  • SirKevin's avatar
    SirKevin
    Network Novice

    Sending one photo or video at a time is the only option. No way to backup, no way to do watch/watch transfer.

  • The picture or video will have to be sent as a text to  trusted counted and that person can download it and save it. But the child cannot save or download a pic or video directly from the watch. 

  • I hope T-Mobile can work on being able to save their media. My kid loves her photos as we adults to. Wish there was a way to save the photos and videos.