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Mebis's avatar
Mebis
Network Novice
12 months ago
Solved

Backup/download photos from SyncUp watch

Does anyone know how to backup or download pictures off of a T-Mobile SyncUP KIDS Watch?   My son has taken a large number of pictures on his watch and I'm trying to see if there is any way to get ...
ayuda
SyncUp Kids
t-mobile
  • DillyBean's avatar
    DillyBean
    4 years ago

    So idk if this will help anyone. But I noticed that the tmobile app that was in my apps in the play store was different than the one continously generating the error. So I went to the app store, and under my apps searched tmobile, it showed a tmobile app with a PINK icon, I clicked on that and while it was installed, it was not enabled. So I enabled it.Then when the pop up occurred again, I clicked on app info instead of close app. Which brought me to the older tmobile app with a white icon, i clicked the 3 dots in the top right,  and then clicked uninstall updates. So far everything is running smoothly and no more pop ups are popping. Fingers crossed!

ramosmarissa's avatar
ramosmarissa
Network Novice
6 months ago
Copiar enlace

I hope T-Mobile can work on being able to save their media. My kid loves her photos as we adults to. Wish there was a way to save the photos and videos. 

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Does anyone know how to backup or download pictures off of a T-Mobile SyncUP KIDS Watch?

 

My son has taken a large number of pictures on his watch and I'm trying to see if there is any way to get them off in bulk. 

 

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Does anyone know how to backup or download pictures off of a T-Mobile SyncUP KIDS Watch?

 

My son has taken a large number of pictures on his watch and I'm trying to see if there is any way to get them off in bulk. 

 

"},"Conversation:conversation:28553":{"__typename":"Conversation","id":"conversation:28553","solved":true,"topic":{"__ref":"ForumTopicMessage:message:28553"},"lastPostingActivityTime":"2024-10-20T23:08:07.000-07:00","lastPostTime":"2024-10-20T23:08:07.000-07:00","unreadReplyCount":4,"isSubscribed":false},"ModerationData:moderation_data:28553":{"__typename":"ModerationData","id":"moderation_data:28553","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:28553_1":{"__typename":"Revision","id":"revision:28553_1","lastEditTime":"2024-05-04T02:10:01.000-07:00"},"ForumReplyMessage:message:28557":{"__typename":"ForumReplyMessage","id":"message:28557","conversation":{"__ref":"Conversation:conversation:28553"},"author":{"__ref":"User:user:103297"},"revisionNum":1,"uid":28557,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:syncup-iot"},"subject":"Re: Backup/download photos from SyncUp watch","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:28557"},"parent":{"__ref":"ForumTopicMessage:message:28553"},"body":"

I hope T-Mobile can work on being able to save their media. My kid loves her photos as we adults to. Wish there was a way to save the photos and videos. 

","body@stringLength":"165","rawBody":"

I hope T-Mobile can work on being able to save their media. My kid loves her photos as we adults to. Wish there was a way to save the photos and videos. 

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There is not a way to download media from the watch in bulk. It will need to be sent as a picture or media message to an approved contact. 

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