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","position":5,"formula":"metric.net_kudos_weight_received >= 1000","hidden":false,"icon":{"__ref":"AssociatedImage:{\"url\":\"https://www.t-mobile.com/community/s/xjbgt85279/images/YmctMjUtVGJ6OXNK\"}"},"awarded":2},"BadgeSet:badge_set:5":{"__typename":"BadgeSet","id":"badge_set:5","name":"They really like me!","featured":false,"position":4,"badges({\"first\":1000})":{"__typename":"BadgeConnection","totalCount":6,"edges":[{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:20"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:21"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:22"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:23"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:24"}},{"__typename":"BadgeEdge","node":{"__ref":"Badge:badge:25"}}]}},"Conversation:conversation:190100":{"__typename":"Conversation","id":"conversation:190100","topic":{"__typename":"ForumTopicMessage","uid":190100},"lastPostingActivityTime":"2025-04-05T17:30:09.235-07:00","solved":false},"Forum:board:syncup-iot":{"__typename":"Forum","id":"board:syncup-iot","displayId":"syncup-iot","nodeType":"board","conversationStyle":"FORUM","title":"SyncUp & IoT","shortTitle":"SyncUp & IoT","parent":{"__ref":"Category:category:devices"}},"ForumTopicMessage:message:190100":{"__typename":"ForumTopicMessage","subject":"Generation 2 just as bad as generation 1 terrible!","conversation":{"__ref":"Conversation:conversation:190100"},"id":"message:190100","revisionNum":1,"uid":190100,"depth":0,"board":{"__ref":"Forum:board:syncup-iot"},"author":{"__ref":"User:user:75885"},"metrics":{"__typename":"MessageMetrics","views":104},"postTime":"2025-04-03T10:38:28.772-07:00","lastPublishTime":"2025-04-03T10:38:28.772-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I'm not sure if anyone at T-Mobile has ever tried to use one of their new tracker tools but they're useless first there's not a case anywhere in the world that will hold it no magnetic case no waterproof case so there's no way to attach this device to anything second after 7 attempts with operators at T-Mobile no one could activate it they actually ended up canceling it and refunding my money for it because they could not get it hooked up or get it to function the battery life lasted a day and a half for us are old devices used to last two and a half 3 weeks we were hoping to improve on that these lasted less than 2 days it's seriously a very very poor quality bad product T-Mobile should be ashamed and stop selling them ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"731","kudosSumWeight":0,"repliesCount":1,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:155084":{"__typename":"Conversation","id":"conversation:155084","topic":{"__typename":"ForumTopicMessage","uid":155084},"lastPostingActivityTime":"2024-12-08T15:22:45.669-08:00","solved":false},"ForumTopicMessage:message:155084":{"__typename":"ForumTopicMessage","subject":"No cases for tracker 2","conversation":{"__ref":"Conversation:conversation:155084"},"id":"message:155084","revisionNum":2,"uid":155084,"depth":0,"board":{"__ref":"Forum:board:syncup-iot"},"author":{"__ref":"User:user:75885"},"metrics":{"__typename":"MessageMetrics","views":173},"postTime":"2024-12-08T15:20:55.875-08:00","lastPublishTime":"2024-12-08T15:22:45.669-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Thought 2nd generation tracker might be an improvement from first generation..WRONG! Battery life did improve about 6 hours ...that's it.. It is junk just like first generation....in today's market , the tag should last at least 2 weeks ...these about 4 days max. Then the biggest issue is no cases at all anywhere...no magnets to put on vehicle , nothing! Just a useless wristband....I tried , gave tmobile a chance , but the group in charge of tracker devices should be ashamed of what they came up with...Returning ours again...Won't wait on T-Mobile to get it together anymore.... 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I've been with him to the ups and downs and the no signals in the new towers and 2G 3G 4G 5G and lately I have no signal at all I have boosters in my house they gave me I have a brand new s23 plus brand new tablet brand new GPS trackers and I'm going to return it all even after the 14 days they have become crap they monopolize the industry and they overwhelmed understaffed or just don't give you're right about AT&t there's a store right down the road here that I know for so adios T-Mobile and I hope everyone continues to do the same thing and drop y'all see y'all own it all but no one uses you has anybody ever tried to chat that's completely useless they don't even respond I've actually started to chat set the phone down for 4 hours and no one responded it's a joke ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"840","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:61046":{"__typename":"Conversation","id":"conversation:61046","topic":{"__typename":"ForumTopicMessage","uid":61046},"lastPostingActivityTime":"2023-08-02T07:56:11.000-07:00","solved":false},"ForumTopicMessage:message:61046":{"__typename":"ForumTopicMessage","subject":"Before we leave after 20 years","conversation":{"__ref":"Conversation:conversation:61046"},"id":"message:61046","revisionNum":1,"uid":61046,"depth":0,"board":{"__ref":"Forum:board:coverage-signal"},"author":{"__ref":"User:user:75885"},"metrics":{"__typename":"MessageMetrics","views":309},"postTime":"2023-07-27T18:16:04.000-07:00","lastPublishTime":"2023-07-27T18:16:04.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I've been a customer of T-Mobile's for 20 years I've been through the ups and downs in the growing pains but this recently has been the worst T-Mobile has ever been not only in customer service but our signal has diminished I have a brand new s23 plus a brand new tablet and three tracking GPS units from T-Mobile I'm about to return them all and go to AT&t right down the road here and sign up with them no one around here uses T-Mobile for a reason and they're about to open a brand new store in our town I'd like to see how that's going to go I'm more curious to know from the community has anyone else experienced such lousy signals two and a half hours to make a phone call today and I was calling customer service at that they never respond to their chat ever ever so what the hell's going on T-Mobile before I go to AT&t tomorrow I just thought I'd ask ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"869","kudosSumWeight":1,"repliesCount":5,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:47708":{"__typename":"Conversation","id":"conversation:47708","topic":{"__typename":"ForumTopicMessage","uid":47708},"lastPostingActivityTime":"2023-03-12T15:43:23.000-07:00","solved":false},"ForumReplyMessage:message:47711":{"__typename":"ForumReplyMessage","subject":"Re: STOP THROTTLING","conversation":{"__ref":"Conversation:conversation:47708"},"id":"message:47711","revisionNum":1,"uid":47711,"depth":1,"board":{"__ref":"Forum:board:coverage-signal"},"author":{"__ref":"User:user:75885"},"metrics":{"__typename":"MessageMetrics","views":133},"postTime":"2022-09-26T08:21:22.000-07:00","lastPublishTime":"2022-09-26T08:21:22.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Yup, 19 years with TMobile and I'm driving to UPS to return everything I can that has TMobile on it. Hate dishonesty. Hello ATT! My phone, tablet, hot spot all have separate lines and all throttled to nothing. I spend over 300 a month for useless service now. What bad business practices they have begun using.....what a shame ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"328","kudosSumWeight":1,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:36572":{"__typename":"Conversation","id":"conversation:36572","topic":{"__typename":"ForumTopicMessage","uid":36572},"lastPostingActivityTime":"2022-09-26T07:35:30.000-07:00","solved":false},"Forum:board:android":{"__typename":"Forum","id":"board:android","displayId":"android","nodeType":"board","conversationStyle":"FORUM","title":"Android","shortTitle":"Android","parent":{"__ref":"Category:category:devices"}},"ForumReplyMessage:message:36574":{"__typename":"ForumReplyMessage","subject":"Re: 19 years and about to cancel it all","conversation":{"__ref":"Conversation:conversation:36572"},"id":"message:36574","revisionNum":1,"uid":36574,"depth":1,"board":{"__ref":"Forum:board:android"},"author":{"__ref":"User:user:75885"},"metrics":{"__typename":"MessageMetrics","views":40},"postTime":"2022-09-25T04:36:44.000-07:00","lastPublishTime":"2022-09-25T04:36:44.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Correct, it does not mean what anyone thinks. On purpose.....yuck...no need for spinning our language. Be upfront with your customers , respect them and I think we would be fine with that, but fine print and spin piss people off....three devices three lines and 300 Dollars a month for three paper weights. Like I said , it did not sell with is at all. It's not worth playing your game for data. We will take our hard earned money elsewhere after 19 years of service and ......loyalty. shame on me for using your product that we pay for ..or did pay for....very disappointing..... ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"582","kudosSumWeight":0,"repliesCount":0,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ForumTopicMessage:message:36572":{"__typename":"ForumTopicMessage","subject":"19 years and about to cancel it all","conversation":{"__ref":"Conversation:conversation:36572"},"id":"message:36572","revisionNum":1,"uid":36572,"depth":0,"board":{"__ref":"Forum:board:android"},"author":{"__ref":"User:user:75885"},"metrics":{"__typename":"MessageMetrics","views":216},"postTime":"2022-09-25T01:59:28.000-07:00","lastPublishTime":"2022-09-25T01:59:28.000-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" We live in the country where signals are weak. I seem to have used up all my \"unlimited\" high speed data on m my device so I bought a tablet with more data on it from them and another line that also was throttled so we bought home internet for our home we just got it it's all used up in 2 days it has been throttled we don't have any data they have with three devices three different lines from T-Mobile pay over $300 a month and everything's useless because you'll feel that I use too much data and you're going to punish me to hell with you 19 years I'm leaving done with this I'm not paying this much for nothing and you lie about the term unlimited bad T-Mobile bad you have gone downhill so quick since you ook over  Verizon you grew too quick and you forgot your original customers your customers of 19 years you're loyal customers I'm out I'm done with y'all this is pathetic....home internet is not unlimited...it shuts down after 50 ...horrible ....stop abusing customers, lying about unlimited, and selling us more crap just to shut us down ....I have never used another company ever, i.am now....sending all of it back to you. Also the device under warranty we sent back your trying to charge us for. Is in your warehouse that is over 20 days behind so your trying to charge us for it, try it! I dare you.....you better have one hell of an attorney if so....scam and bad customer service accusing us of keeping the broken device you sent. What happened to you TMobile? 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