Forum Discussion
T-Mobile RCS Messaging Stability Issues
Since moving to the S23 with official locked Tmobile ROM, RCS messaging has been terrible. Fails to connect to RCS servers, fails to send text, fails to receive text all at random. Rebooting phone, clear Google Messages cache and deleting all text threads helps for a while, then it's back to terrible again.
I have researched online and others have the exact same issue. It all started when Samsung moved from Samsung Messages to Google Messages for the text app. The problem is that Google Messages which is now the official messaging app on Galaxy phones, still uses T-Mobile's unreliable RCS services. They can reprogram the Google Messages app that official Tmobile Samsung phones have to use the stable Google Jibe RCS services instead. This only effects official Tmobile phones and not unlocked Samsung phones on Tmobile, as their Google Messages client uses Googles RCS services and not T-mobiles. ATT just moved all their users from ATT RCS services back to Google Jibe for these performance reasons.
When is T-Mobile going to move Samsung Galaxy users off the unstable Tmobile RCS services and onto Google Jibe RCS services? If any Tmobile reps are listening, please open a case with backend engineering to fix this. Tmobile Samsung phone users have been dealing with for a year now. This issue is enough to lose a substantial amount of subscribers over.
Need proof?
I and my wife have this same issue. We are using Galaxy S23 ultras with T-mobile ROMs. If we use Google messages for RCS messaging each other, the messages frequently fail to send until we click on the message and select the option to send it as an SMS/MMS instead. When we do this, the message will send immediately.
I have reached out to T-mobile support a few times for this. Each time I was told tech support would follow up with me, but I never receive a follow up. Their service in this regard has been awful.
I read on a reddit post that switching to the Samsung messages app resolves the issue. I'll do that for now until T-mobile resolves the RCS messaging issue by switching to the stable Google Jibe RCS services instead.
syaoran wrote:
The issue is on Google's end. T-Mobile has no control over Google Messages. The issue also affects some Samsung Messages users that update from the PlayStore versus the Galaxy Store. Personally, I use Pulse which doesn't use RCS. No issues at all.
I disagree. I have 2 galaxy s21 ultras being used on my tmobile account. The Google messages app on these devices use the Jibe network for RCS and don't have any issues with sending or receiving RCS messages.
The google messages app on my T-mobile ROM S23 ultras are forced to use the T-mobile RCS servers instead of Google Jibe RCS servers. If I switch my messaging app to Samsung messages, which apparently doesnt use the T-mobile RCS servers, RCS messages send and receive with no problem. The issues lies with T-mobile and not Google since the issue only occurs when RCS messages are managed by T-mobile's RCS servers.
After updating my Galaxy S22 Ultra (T-Mobile variant) from One UI 5 to One UI 6, I am no longer able to send RCS text messages via the Google Messages app; SMS and MMS works fine. And yes, RCS is enabled in the Google Messages settings.
I've tried clearing the app and cache data for Google Messages, Carrier Services, Google Play Store, and Google Play Services. I've uninstalled and reinstalled Google Messages and Carrier Services (both production and beta versions). And I've even wiped the cache partition.
Lastly, I factory reset my phone and even with a fresh install of the OS, the issue persists.
Since I didn't experience this issue prior to updating to One UI 6, I have concluded that this is an issue with One UI 6.
Is anyone else experiencing this issue?
T-mobile RCS sucks. I had to switch to SMS.
My wife and I, both on tmo, are having constant issue with RCS even with each other both using the Google Messages app. I have issues with other users not on tmo as well. Basically, tmo's implementation appears to suck.
Not happy...@syaoran . you have a 23 dont you? issues on your end with RCS?
fireguy_6364 wrote:
@syaoran. you have a 23 dont you? issues on your end with RCS?
I don't use RCS. The more secure is basically a myth because Google sells your data. I have zero issues with SMS and MMS using Pulse. Samsung Messages is full of issues. Especially if you accidentally update it from the ay Store and not the Samsung Store. The versions are different!
theyre using Google Messages this go around it would seem. i dont have any issues with RCS using G-M but im also on a V60.
Google Messages should have the latest updates for RCS. However, when Google makes changes to the back end. it can sometimes take carriers a little while to catch up. Personally, Google's dual-SIM implementation drove me away. For single SIM, Android Messages isn't that bad.
im single sim. has always worked for me perfectly fine.
