T Mobile should issue refunds for the Revvl 5G

fireguy_6364 wrote:

its how the manufacturer set it up..or lack of setting it up..as it was pointed out above..carriers have zero to do with how the device itself handles background workings or how it handles apps themselves..thats all on the manufacturer..the carriers only deal with your signal to and from the device.

 

figure Google kicks out their updates to the manufacturers..the manufacturers then make them work with their devices and then eventually use that same update and add in whatever the carriers need/request.. Revvl for whatever reason made their controls for anything running int the background WAY to aggressive..if it were a issue with Google or TMO then it would be happening to more than just that specific device line..might even check out XDA and see if they have some kind of work around..

Look, I understand that.  You don't seem to understand this:

We've been T-mobile customers for over 16 years.  I've always bought Samsung, once a Google phone, but this time I bought a Revvl 5G.

¿Por qué?

Because it was a T-mobile branded phone.  I trusted that, because THEY PUT THEIR NAME ON IT, it would work.  The same reason people buy a washing machine with a specific brand name, even though we all know they don't actually manufacture them.  The company stands behind the quality of that specific product.

I have learned my lesson.  I trusted T-Mobile to provide a product that they were so confident in, they put their name on it.  The product did not work as advertised.  They turn around and say "Hey, it's not OUR phone."

It bloody well says it is.  The name is right on it.  I don't care WHO made it, they advertise it as their phone, it doesn't work correctly, they should give a refund to those who ask for it since it doesn't deliver as promised.