Forum Discussion
T Mobile should issue refunds for the Revvl 5G
The Revvl 5G blocks a number of important apps from running in the background, such as Life360 and WheresMyDroid. This, even though they are listed as NOT being battery optimized and should be allowed to run. The OS lets them run for about an hour, then shuts them down.
After fighting with T-Mobile, trying a million different "solutions" (none of which worked) and also trying to work with Life360 and Where'sMyDroid, I finally gave up. I paid to get the screen fixed - which had cracked DESPITE being in an Otterbox and having a screen protector (last time I buy an Otterbox, what a waste).
Just to make that clear - I got it fixed, which means they sent me a new phone. Exactly the same problem. So it wasn't because my particular phone was faulty.
I got the Galaxy A52. Immediately, everything just works. No problems. No hassles. No idiocy with tweaks that don't work.
THE REVVL 5G IS A DEFECTIVE PRODUCT. I'm furious that I had to waste over $200 to find that out. T-Mobile should do the right thing and issue a refund for anyone who wants one.
T-MOBILE REVVL-so sad! I got this phone for my teenage daughter. Of course as she starting to drive I would like to know her location.
Life360 AND all other location apps do not work on this phone. As noted at the top of this thread another customer had a problem. Everything written is true. Worked with several location apps customer service. Nothing worked. I even replaced the phone with a new one @ T-Mobile. Same issue.I will say my husband has an OLDER REVVL-no issues. It's only in the REVVL 4 and up.
I agree - put your name on a phone it is your company‘s responsibility!!!
T-Mobile-PLEASE stop putting your name on a defective product.I agree Realex, and I’m inputting some info for the purpose of encouraging others to not buy this phone.
It feels like nobody bothered to use it. The buttons are placed in awkward places, so a screenshot is gymnastics with your fingers and likely body as well. You can't really use a selfie stick because there's so much space between the volume buttons on the left and the power on the right that the only place to place a selfie stick or similar holder is down at the very bottom, or very tip top. Either one pretty much assures it's going to fall as it has no chance of balancing or truly fitting in the holder.
I've had mine for about 9 months, and the bottom right space, where I click to see pictures I've just taken, has quit being sensitive, so I can press it all day long and never get the pic to show up. Obviously I can go out to Photos or wherever and look at them --- the point is that there are numerous reasons for its cheap price. You get what you pay for and this is nothing but a huge headache.
Also, it just decides from time to time that it's no longer authorized to work (I can't recall the phrase it uses), so it'll lock up. Once I finally get it unlocked, everything (all apps and websites) no longer know me and want me to create an account. I go to do it, just to access what I want, and it'll recognize that somebody with my phone number already has an account so won't let me. It's just headache after headache.
Also, the volume for the ringer and the volume for notifications are one in the same, so if you want to hear your calls, you have to hear your notifications as well. ¿Cómo sucedió eso? Laziness is what it seems to me, mixed with not using it before releasing it. Yes, I can go in and turn off notifications for every app, but I'd like to turn them off for a short amount of time while still being able to hear my phone ring. That's not expecting too much, right? A little common sense?
I will say though that I've dropped it many times without a case on it, and the screen hasn't broken in the last 9 months, however, the first one I got did break about 5 months into having it. (I replaced it as the cheap option and what I could afford. If finances were different, I would have just got a new phone that's nothing at all like the Revvl V+ 5G.)
I bought my Revvl at Wal-Mart, and guess what? Wal-Mart doesn't carry even one case for it. The number of cases available for it is quite low. Makes for an easy choice!
There’s more, but I’m done putting time into this right now.
Just don’t buy it unless you’re truly desperate and willing to deal with a phone that seems to have never been used by the manufacturer or T-Mobile before releasing it. Is it too much to expect new phones are truly used and tested before hitting the market? I don't think so - especially at the price they come.
