Forum Discussion
Text messages stuck "sending"
Was wondering if anyone else is having this issue. When sending text messages they sometimes get stuck "sending" and never go through. This happens both on / off WiFi and I have tried both with...
¡Hola, @radarweaver!
Thanks for joining our Support Community! Seeing how texting is a primary form of communication these days, I'm sure this is pretty frustrating for you and your family. I'm sorry this isn't working as it should. I'm actually working with another user that is having the same issue as you on their Samsung Galaxy S7. I appreciate you letting us know what steps you've already taken to attempt to get this fixed. It's a bummer none of them worked but what I'd like to do is forward this over to our Samsung guru to see if they have any additional insight because you've done about all the troubleshooting we would have had you do. I'll likely hear back from them on Monday or Tuesday and will follow-up with you on this thread then.
Edit: I'm sending you a private message to gather a few specific details about each of the devices. You can check your inbox aquí.
I have an 8S plus and my husband has an 8S, we are both having issues with text messages failing, the spinning circle until it times out, then there's an exclamation point noting the failure. Customer service told me to reset my network which didn't work, the next customer told me to clear the cache, again didn't work, 3rd customer service said to turn off and on "air plane" mode and that seems to help temporarily. If anyone has a solution I'd appreciate any suggestions.
