Forum Discussion
Text messages stuck "sending"
Was wondering if anyone else is having this issue. When sending text messages they sometimes get stuck "sending" and never go through. This happens both on / off WiFi and I have tried both with...
¡Hola, @radarweaver!
Thanks for joining our Support Community! Seeing how texting is a primary form of communication these days, I'm sure this is pretty frustrating for you and your family. I'm sorry this isn't working as it should. I'm actually working with another user that is having the same issue as you on their Samsung Galaxy S7. I appreciate you letting us know what steps you've already taken to attempt to get this fixed. It's a bummer none of them worked but what I'd like to do is forward this over to our Samsung guru to see if they have any additional insight because you've done about all the troubleshooting we would have had you do. I'll likely hear back from them on Monday or Tuesday and will follow-up with you on this thread then.
Edit: I'm sending you a private message to gather a few specific details about each of the devices. You can check your inbox aquí.
Same issue!
For the past few weeks I noticed that folks are not receiving text messages I send to them (although I'm receiving theirs). Some pictures and some text only. It is not just one recipient, it's many, and the problem seems to be getting worse every day with more folks not getting my messages. I've tried the following to no avail:
google messaging app
resetting the phone
clearing the cache and data
new sim card
new sim card in old phone
new sim card in new (warranty replacement) phone
From what I can gather, it's definitely not the phone, it's a network issue. I've worked with 611 and am expecting a call back tomorrow. The issue is supposed to be escalated to the engineers, but I'm growing impatient. Please help!
