Forum Discussion
What does your Pixel 6 / P6 Pro pre-order look like?
I paid off a "free" phone, upgraded my account and don't see the Pixel 6 Pro pre-order in my order status. Is this normal? If you have a Pixel 6 or Pixel 6 Pro pre-ordered, how does that appear on ...
The Pre-order is listed with an estimated ship date between 11/12 and 11/18. This is not shipping info as in tracking from a shipper. It's a date range in which T-Mobile expects to ship my phone. When they ship, I expect a notification, and tracking information for the shipment. Between now and then, nada.
magenta8555628 wrote:I did a trade-in for my pixel 6 pro pre-order. am i supposed to ship the trade-in first? or wait until i receive my phone then ship it?
Wait until you receive your phone, then ship it. If you need more time, reach out to customer care and document the conversation and the problem. Can definitely understand the concern, with past launches its inconvenient to have to deal with - because you have to ASK them to fix it, they dont just recognize the problem sometimes - but in the end they did end up fixing credits for some pre-order problems like this.
