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bornitz
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Re: Official Apple iPhone 16 Preorder thread
startedwithasmile wrote: For my problem not being able to JUMP to the 16 Pro, I am assuming T-Mobile is trying to get customers off the "legacy" plan, and move to the Go5G Next to allow the upgrade. I am trying to confirm that now Yes, exactly. See my comment below.4Visto0likes0ComentariosRe: Official Apple iPhone 16 Preorder thread
Attention all grandfathered JOD customers… if you are trying to use JOD to upgrade to an iPhone 16 Pro or 16 Pro Max, you will need to use a standard upgrade with or without trade in, 24 month payment plan. Only the base iPhone 16 is available to JOD customers. I wish that I didn't spend 2 hours on the chat feature to get that info, but I'm sharing it to save you all some time. In previous years, I was always able to preorder a Pro model using JOD. This is a policy change. However, after we finally figured out why only the base model was available to JOD customers, the customer rep immediately tried to sell me a 360 plan for $18/month which included among other things a different Jump plan, which will allow me to upgrade to a pro model in the future. I politely declined, and here is why. These programs are offered at solediscretion of the carrier, and can change at any time. So, there is nothing stopping them from removing the "upgrade to Pro" option in the future. So in a nutshell, you can preorder any of the Pro/Pro Max models, but not using JOD. I would love to hear from T-Mobile as to why they're doing this to their long time customers. I hope that this saves time for some of you.3Visto0likes0ComentariosRe: Official Apple iPhone 16 Preorder thread
startedwithasmile wrote: I cannot get a JUMP order processed (bill is $0 balance) and they don't show the 16 Pro as a device I can JUMP to and they have no idea why. Has to be escalated and won't hear back until next week so getting up at 4:45am was for nothing due to issues for the THIRD year in a row I'm about to start a new thread for this, but it'll take me a few minutes to type it out.4Visto0likes0ComentariosiPhone 16 JOD pre-order info
Hi, For JOD customers, do we call 611 on Friday morning 9/13 at 5am PT as we've done in previous years? Also, can someone post JOD pricing for the iPhone 16 models? I'm especially interested in the iPhone 16 Pro 256GB. Thanks in advance, Bonnie1.5KViews0likes0ComentariosRe: iPhone 15 Preorder Thread
I'm going to share my pre-order experience with the hope that it helps someone else either now or in the future. I have JOD and am upgrading from the 14 Pro 128GB to 15 Pro Max 256GB. Typically the 14 Pro 128GB is $249.99 down plus tax and $28 monthly. So, I was in for a bit of sticker shock when I learned that the 15 Pro Max 256GB is $449.99 plus tax and $25 monthly. For some reason I was expecting it to be $100 more up front and $100 more for purchase option price at the end of the 18 months lease, but I was wrong. Once I got over the sticker shock and decided to proceed, everything went smoothly, albeit slow due to system overload, which is not surprising on pre-order day. A couple of key takeaways for me during the process: When I first called, I was routed to customer service in India.. No bueno.. their training and language skills are lacking and they are so verbose, had I continued with the sweet but inefficient rep, I would have never been able to complete the order. After 2 minutes of her babbling and NOT taking my information (which I always have handy to expedite the process), I requested to be transferred to a US based rep. And she did. Unlike last year when I pre-ordered the 14 Pro on JOD, and was disconnected 2 times (luckily the 2nd rep called back), the phone stayed connected despite being placed on hold several times. This was an improvement. I was quoted a price including down payment and tax by the rep, and there were no shipping fees or service charges for using their phone service. I gave him my credit card and after processing it, I received the email to read the agreement, provide and electronic signature to complete the order. I intentionally kept the rep on the line (normally they would thank you, ask you if they could help with anything else and end the call) just to be sure that there were no surprises in the e-document, and I'm so glad that I did. There was a $35 service connection fee charge on the e-doc! I explained to the rep that there should be NO additional charges beyond the down payment and tax. He spoke with his supervisor and said that it's automatically added by their system. He then said that he would apply a $35 credit to our account to offset this charge, and I verified that he did. In the old days, despite the free (2 day?) shipping, I've always received the phone on release day. My order says expected ship date is9/22, so we'll see. If it doesn't arrive until Monday or Tuesday, I really don't care. I just need to be here to sign and make sure that the porch pirates in Los Angeles don't beat up the UPS driver. What a world. Anyway, I hope that sharing my experience will help someone reading this. And I hope that you all enjoy your new iPhones.😀1Ver1like0ComentariosRe: iPhone 15 Preorder Thread
Thank you so much! I can't wait!! I have a simple technical question about the Pro Max camera system. The specs show optical zoom options .5x, 1x, 2x, and 5x. So if you use the wheel or pinch to zoom and stay anywhere at or below 5x, is that still Optical Zoom? Thanks so much!7Visto1like0Comentarios