Forum Discussion
Official Apple iPhone 16 Preorder thread
Attention all grandfathered JOD customers…
if you are trying to use JOD to upgrade to an iPhone 16 Pro or 16 Pro Max, you will need to use a standard upgrade with or without trade in, 24 month payment plan. Only the base iPhone 16 is available to JOD customers. I wish that I didn't spend 2 hours on the chat feature to get that info, but I'm sharing it to save you all some time.
In previous years, I was always able to preorder a Pro model using JOD. This is a policy change.
However, after we finally figured out why only the base model was available to JOD customers, the customer rep immediately tried to sell me a 360 plan for $18/month which included among other things a different Jump plan, which will allow me to upgrade to a pro model in the future. I politely declined, and here is why.
These programs are offered at sole discretion of the carrier, and can change at any time. So, there is nothing stopping them from removing the "upgrade to Pro" option in the future.
So in a nutshell, you can preorder any of the Pro/Pro Max models, but not using JOD.
I would love to hear from T-Mobile as to why they’re doing this to their long time customers.
I hope that this saves time for some of you.
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