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PJM5's avatar
PJM5
Network Novice
Hace 3 a帽os

Will T-Mobile offer a phone upgrade to LG phone owners

Does anyone know if T-Mobile will offer a reasonable discount upgrade program for LG phone owners who don't trust LG phones anymore. Maybe an upgrade to a Samsung phone before we run into another "LG IMS Keeps Stopping" problem.

My wife and I have LG V30 phones. We have been with T-Mobile for many years but now worry about relying on the LG phones in an emergence.  I would hate to jump to AT&T just to get a great deal on a new phone.

  • gramps28's avatar
    gramps28
    Router Royalty

    I've been with TMobile for 20 years and I'm happy with my Grandfathered plan. $60 a month for 2 lines of unlimited talk , text and data and I'm happy to pay for my phone than having to change plans to get the better discounts for a Samsung flag ship phone or iPhone.

    Have a great rest of your Holiday.

  • Thanks. If I didn't have 2 people on my plan that owe money for their phones I would definitely leave tmobile and get new iPhone 13's for free at Verizon. T mobile doesn't care how many years I have been with them. No discounts for loyalty. Sorry too much ranting. Have a Happy Fourth!

  • gramps28's avatar
    gramps28
    Router Royalty

    Pixel 6. Easy upgrade process , didn't have to change plans or pay an upgrade fee.

    The deal showed on their website but the store honored it

  • gramps28's avatar
    gramps28
    Router Royalty

    TMobile does have a free 5G upgrade that includes bill credits for 2 years.

    Sign into your MyTmobile account and they should show which ones.

    Also try upgrading at Best Buy. I got my phone for $150 off through them than what TMobile was offering.

  • 馃槅 馃槅! Trust me I am in the same boat. My wife and I also both have lgv30. T mobile will do nothing to help you upgrade your phones without paying full price for a new phone. They always say add a line for a discount. I recommend you switch to Verizon and get new phones for free!