Forum Discussion

pschenne's avatar
pschenne
Network Novice
Hace 2 años

iphone 11 black screen

my iPhone 11 screen is dark all of a sudden. Does anyone have any fix for this?

  • Sometimes not having the ability to pull out the battery can be a real pain. Thankfully, device manufacturers built in a way to force the phone to restart if it is frozen or stuck on a black screen. We have tutorials on our support pages for many devices so I went ahead and found the one for the iPhone 11 that shows you how to restart the phone when it is frozen. You want step 9 on this tutorial.

    Reiniciar el dispositivo | Configuración | iPhone 11 | Asistencia de T-Mobile

    Hope this helps!

  • tomwil's avatar
    tomwil
    Bandwidth Buff
    pschenne wrote:

    my iPhone 11 screen is dark all of a sudden. Does anyone have any fix for this?

     

    Have you tried powering off, and powering on again?

     

  • HeavenM's avatar
    HeavenM
    Administrador de la comunidad

    Sometimes not having the ability to pull out the battery can be a real pain. Thankfully, device manufacturers built in a way to force the phone to restart if it is frozen or stuck on a black screen. We have tutorials on our support pages for many devices so I went ahead and found the one for the iPhone 11 that shows you how to restart the phone when it is frozen. You want step 9 on this tutorial.

    Reiniciar el dispositivo | Configuración | iPhone 11 | Asistencia de T-Mobile

    Hope this helps!

  • xiiin0727's avatar
    xiiin0727
    Network Novice

    One of the most promising methods of fixing this annoying issue is using Joyoshare UltFix iOS system recovery software. It is a technical repair tool proven to work efficiently when dealing with iPhone white screen/blue screen, iPhone stuck in recovery mode and unresponsive iPhone, iPhone stuck on the black screen with a spinning wheel, etc. One advantage of using this method is that all your data remains intact. You can see the detailed steps on iPhone black screen of death fix.