Forum Discussion
UNLOCK SPRINT IPHONE
Hola
I bought an Iphone 7 Plus in 2016, locked in Sprint. I used it with a R-Sim and sold it to a friend. Right now, no R-sims work. So, I really need to unlock that phone.
Is any solution to unlock it? I dont know who is the first owner of this Iphone.
Waiting for your responses…
Thanks in advance
It sounds like the device does not qualify for a SIM unlock from T-Mobile. If you are not the original owner and you don't know them. More than likely, they would need to make the SIM Unlock request because their account and the device usage for that account would need to meet all of the requirements for the SIM Unlock Policy.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
- Sbena11Newbie Caller
M'y iphone 8plusis carrier Lock IMEi is 356117095347532 carrier Sprint
- gramps28Router Royalty
mkexpo wrote:
Apple iPhone 13 Pro Bleu alpin 128 Go
IMEI 352806844458822. a year after purchasing it from an online store, my phone stopped accepting SIM cards Now I don’t know what to do, help me!!! us sprint unlock !!!
Contact the online store that sold it to you. The phone was probably jailbroked and relocked after a OS update.
- gramps28Router Royalty
mkexpo wrote:
I tried to find the seller without success! What are the options ? and how could they hack my phone?
Someone jailbroke the phone to mimic an unlocked phone but once the OS is upgraded the phone will relock.. The person who sold you the phone most likely did it.
You can check the status of the imei number here.
https://www.t-mobile.com/resources/bring-your-own-phone
- syaoranTransmission Titan
It sounds like the device does not qualify for a SIM unlock from T-Mobile. If you are not the original owner and you don't know them. More than likely, they would need to make the SIM Unlock request because their account and the device usage for that account would need to meet all of the requirements for the SIM Unlock Policy.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
- DorinsngNetwork Novice
Thank you for your quick answer
so, it is about policy… a phone from 2016 should have been unlocked automatically…
would it help to send a message to Sprint?
- syaoranTransmission Titan
Sprint no longer exists and hasn't for years now. Devices automatically SIM unlocking is a fairly new policy that came in late last year. Because it isn't the original owner with the device purchased on the account requesting it. It does not meet the SIM Unlock Policy requirements and the usage requirements can't be verified either.
- IdreamovNewbie Caller
Hello I have been trying to get in contact with Sprint to unlock my phone and Tmobile sends me to a number that does not work. I get a message that this Sprint number is no longer in service. Someone please help. 800 937 8997
- syaoranTransmission Titan
Are you currently a T-Mobile USA customer? Does your account and device meet the SIM Unlock Policy requirements?
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
- IdreamovNewbie Caller
Hello I am compliant with t-mobile policy in unlocking a phone. I have tried calling sprint and the number says it is no longer in service someone help.
- syaoranTransmission Titan
Idreamov wrote:
Hello I am compliant with t-mobile policy in unlocking a phone. I have tried calling sprint and the number says it is no longer in service someone help.
Sprint was dissolved in a merger with T-Mobile years ago. Sprint does not exist anymore and hasn't for some time now.
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