iPhone 14 Shipping Confirmation

tim_ryerson wrote:

Roymeetsworld wrote:

I ordered mine on 9/9 with delivery date of 9/16 and still haven't received mine, no updates, nada. Website still says delivery date 9/17 and it's 9/19. This was the first time I preordered a phone for release day and the experience is ruined. 

I've been charged and gotten the confirmation that my payment was accepted. I've been told by customer service that my phone was "released" but there's still no indication of the phone shipping and I had a shipping date of 9/16 and haven't seen anything. My delivery date is estimated to be tomorrow but I highly doubt that will happen. My experience is ruined as well. Next year, I will wait until all this chaos is over and order it so there's no significant delays like this. I can wait a couple extra weeks to a month extra for a new phone. I really was excited to get this phone since I have the 11 Pro Max, but now it's completely ruined and will never preorder anything ever again

i was charged for phone the same day i ordered it (9/17) and at first the tmobile rep was saying “since your order is still being processed, i can assure you you are not charged on your card” and i told her that looking at my statement i have a pending charge (pending because banks usually take a while to officially take it out) for my phone on my bank statement and then she said “if you are deducted on your card, it will be to you very soon” and she kinda seemed weird.. like which one is it? you’re showing i was not charged i am showing i was?? i never got an order confirmation tho. i got 2 emails from t-mobile, one for EIP agreement saying my order was completed and another for where to find documents regarding me financing the new phone. idk what’s going on but i’m really annoyed and not hopeful