Forum Discussion
iPhone 7 & 7 Plus not working
In my family plan, I have an iPhone 7 and iPhone 7 Plus, both stopped receiving voice calls and texts at the same time on the same day. Any thoughts? or is a factory reset the only option? Did ...
Well, after performing factory resets on both devices and still not working , and a trip to the apple store...... The devices were replaced, they suspect a power surge damaged the phones.
Maybe contact Tmo. Sounds more account related than hardware or network.
