Forum Discussion

Everman's avatar
Everman
Network Novice
Hace 2 años

2FA Verification Codes Not Arriving via Text

I am having an issue where a number of 2FA verfications sent to my phone do not come through. I do not have any blocks in place and, for example, the TMobile 2FA is coming through fine. This is creat...
  • syaoran's avatar
    Hace 2 años

    You might want to reach out to Customer Care at 611 or send a DM to T-Mobile on Facebook or Twitter to ensure that Shortcodes are enabled for your line.  T-Mobile's shortcode messages are received regardless of whether they are enabled or not.