Forum Discussion
Message Blocking activated but I can't undo it
alm49er wrote:When I try to send text messages to my son and/or his wife, I immediately receive the message that Message Blocking is active. But when I look at the list of phone numbers that I HAVE blocked from texts, phone or FaceTime, their numbers do no appear. This only occurred after I purchased the new iPhone13. Previous to that I have had no issue in sending texts to them. I am able to send texts to my other contacts. The only unique thing about my son and daughter-in-law is that their phone numbers are in area code 630 while their sisters are in area code 616.
I'm a new 3 month Network Pass customer and have been having this issue with all texts being blocked if the texts are going to an android user. I just got off the phone with T-Mobiles Network pass customer service ( 888-437-1209 twice…the first customer service rep said if I have my settings correctly set up my texts should work. The second customer service representative said texts from an iPhone user to an Android are blocked (she couldn't intelligently explain why) I feel like she didn't know how to fix the issue so that (T-Mobile blocks these messages on purpose) I highly doubt T-Mobile has blocked messages from iPhones to all Androids on purpose. From what I've read this seems to be a known issue with post paid customers (and I mentioned this to the Network Pass customer service this and they pretended not to hear me) sooooo just an FYI for anyone wanting to try T-Mobile Network pass!
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