Forum Discussion
return label for a trade in phone
I'm not able to locate the return label on T-Mobile website in order to send in my trade in device before the 30 days expire. Can anyone give me directions to finding the prepaid label? Gracias
You’ll want to contact our Care team and have them look up your account and walk you through the return proces.
Hi there, I have open new account with trade in 2 iPhone xs and 1 iPhone 8 with the promo P27 on Dec13.
Get $830 off for iPhone 12 pro. I made the order online. The sale rep said my 3 iPhone are qualify for $830 off. But what I see in https://my.t-mobile.com/account/promotions It not what I agree for.
Line one with iPhone xs 256GB
Detalles del crédito
Total monthly credit: $24.67
Duration: 30
Number of credits applied: 0
Total credit amount: $740
Line two with iPhone xs 64GB
Total monthly credit: $20.14
Duration: 30
Number of credits applied: 0
Total credit amount: $604
Line three with iPhone 8 64GB
Detalles del crédito
Total monthly credit: $18.44
Duration: 30
Number of credits applied: 0
Total credit amount: $553
When the sale rep email me to document he said I will see the trade in value less than $830 but no worries it will be $830 and apply to my bill after I trade in.
Is it work that way?
