Forum Discussion
return label for a trade in phone
I'm not able to locate the return label on T-Mobile website in order to send in my trade in device before the 30 days expire. Can anyone give me directions to finding the prepaid label? Gracias
You’ll want to contact our Care team and have them look up your account and walk you through the return proces.
I activated service with two iPhone 12's five days ago. I still have no idea where to get the shipping labels for the two iPhone 8's that I will be trading in.
I got an email that talks about the instructions on how to return your old device and get a shipping label but I never find a shipping label when I follow that link!
Someone please help!!!!!
