Service Access Denied

I went from sprint to this mess and I tell you one thing FEDEX cannot send me any codes now and neither can they verify accounts through my bank because of Tmobile adds blocks on here, now my settings are enabled for premium text and they want to block google codes and other things like the veteran affairs codes from my phone? They got another thing coming.. If id known this I would had never switched to tmobile. Ive asked it chat and Ive called, I have installed a voip with google number just so i can log in to get paid,  They need to stop their crap. They are the only carrier doing this and we been doing a story on this at SiriusXm, And tmobile does so you can call in to get their upgrades so they block this service so when you do call to have it lifted and removed from your account your more than likely going to get an upgrade from the phone you already have,,, i know this as facts, they block for you to call. Me & my associates are doing a story… here goes all 5 associates one on tmobile, 1 with verizon , 1 with at&t , 1 with cricket wireless, & 1 with spectrum out of all these they all received their codes from google but service was denied on tmobile, when the associate called they then said he needed an upgrade {phone already 2 mths old} now get this they go to bill the account for another phone they stayed off the subject of removing the message block on their end and wanted him to pay the 346 dollars in a new phone & plan, getting services off if near impossible unless you give them a couple thousand.. at first your switch from sprint its 250 for iphone then 140 for activation in 2 weeks you getting a bill for 203 and then in 2 more weeks your paying your reg monthly family fee of 147 for essential tmobile,, its a money thing. and they wait for you to call