Forum Discussion
return label for a trade in phone
I'm not able to locate the return label on T-Mobile website in order to send in my trade in device before the 30 days expire. Can anyone give me directions to finding the prepaid label? Gracias
You’ll want to contact our Care team and have them look up your account and walk you through the return proces.
When you placed the order.?
I think one week should be enough for them to generate the trade-in shipping labels. Either they are too slacky or playing games to lure in new customers and new lines with trade-in offers which they knew will get declined because units were never shipped or if they do get shipped they don't give the real trade-in value like others complaining about low ball value they get for there trade-in.
